Romp n' Roll Northwest Charlotte - FAQs

Yes! Contact us to learn about our annual membership rate and special discounts!

Yes, if you would like to enroll your child "a la carte," individual classes are available based on availability.

Monthly payments must be made on a credit or debit card. We accept Visa, MasterCard, American Express, and Discover. Cash and checks are also accepted for a 12-month paid-in-full membership.

Rompy's Adventure is a specialty class which has a $10 per class surcharge for enrolled members

Yes, there is a Lifetime Registration Fee for each child that must be paid upon the first enrollment.

If, on the day of the party, your child guests exceed the number included in the package you purchased, you will be charged an additional fee.

Any child in attendance that is not held in a Baby Bjorn (or similar), a car seat or a stroller is counted as a party guest.

Absolutely. Any child can attend a Romp n' Roll party regardless of age providing s/he plays safely. Please note that we reserve the right to ask any child playing unsafely (in our sole discretion) to discontinue play.

Thirteen days prior to your scheduled birthday party, we will send you a survey in which you will confirm the details of your party, including the estimate of the number of children attending. If, in the last week before the party, you suspect that your party will exceed the number of children your package provides, please call as soon as possible so that we may provide an additional staff member if needed and/or adjust your charges accordingly. There is an additional charge for each additional child over the maximum that your party package provides. Please contact us to learn more.

• Adults must wear socks in the gym. (We have them for sale if they forget.)
• Children may wear socks or go barefooted.
• Parents/guardians must complete and sign a waiver form for their child(ren) in order to enter the gym room. We will refuse admittance to those that do not.
• Please do not bring or wear anything with glitter.
• Please plan to arrive 5 minutes before the party start-time so no one misses the fun!
• Please depart from the facility within 15 minutes of the scheduled end time so that the staff may clean up and/or prepare for the next party.

• Romp n' Roll may be hosting a party before yours, so please arrive 10 minutes before the start of your party. In the event that you arrive late for your party, it will still end at the scheduled time.
• Romp n' Roll may be hosting a party after yours, so please ensure that your party departs from the facility within 15 minutes of the scheduled end time so that the staff may clean up and/or prepare for the next party.

You provide: cake and any other nut-free food you wish, candles for your cake, your camera, and any themed party goods. We provide: a candle lighter, plates, napkins, utensils, and invitations. Click to use Romp n' Roll Northwest Charlotte's electronic invitations.

We're so glad you asked! First of all, you're here to relax and get goofy with the kids, so let our fantastic instructors take care of directing all the fun, setting up and cleaning it all up! However, we do ask that you please adhere to the following rules so that we can keep our facility clean and sanitary:

• Please wipe faces and hands free of food before leaving the party room.
• Please do not bring any food or drink in the gym.
• Please do not attend if you are visibly ill (coughs, colds, runny noses).

Tipping is not mandatory but is customary if the birthday party meets or exceeds your expectations. Tips are accepted in cash or on your credit card. Our hard-working staff will be very appreciative!

• Reservations may be canceled within 3 days of booking for a full refund.
• After three days, reservations are non-refundable. If you would like to change the date of the party, there is a $100 re-booking fee.
• If the facility is closed for inclement weather, the payment will be applied toward another available party date.

Romp n' Roll is more fun than an ice cream cone on a hot summer day, more fun than going to the park and WAY more fun than running errands with mom (yuck!). Imagine your dream place. Does it have soft floors and can you run around barefoot? Does it have a trapeze and monkey bars and a rock wall and a super cool bubble machine? Now imagine a big party there with ALL your friends. Are you running around like crazy, playing cool games like freeze dance, having an indoor snowball fight and dancing your tushies off? Oh, and are you the star? Do you get to wear a crown and eat cake? Yeah, that's pretty fun, huh? That's Romp n' Roll.

We know, we know. A party at Romp n' Roll is just about the most fun you can have, but trust us, you'll play so hard, you'll definitely want to go home and sleep for a while afterwards! But remember, Romp n' Roll has a so many classes that you can come to during the week and once the grown ups enroll you in one of our classes, you'll get to come to open gym (which is a lot like a birthday party, without the cake and presents, of course). So, talk to your parents about signing you up! We'd love to have you back at Romp n' Roll!